How text-message alerts work and how consent is collected
Third Ring answers phone calls for property management companies. When a caller reports a maintenance problem, we text the right technician or on-call person at that company so they can respond quickly.
Our customers (the property management companies) enroll their own maintenance technicians and on-call staff. Each technician agrees to receive job-alert texts on their work phone through a signed enrollment form or staff roster collected by their employer, and we record the phone number and the date consent was given. Example enrollment wording:
I agree to receive text-message job alerts from Third Ring on behalf of my employer, at the mobile number I provided. Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help. Consent is not a condition of purchase.
REO plumbing URGENT 261027-A1B2: 123 Test St #2, kitchen sink leak. Call tenant Test Tenant 614-555-0100. Reply OK to confirm. Reply STOP to opt out.
Reply STOP to any message to stop receiving alerts. Reply START to resume or HELP for help. You can also email hello@thirdringai.com. Message and data rates may apply. Messages are operational job alerts only, never marketing.
See our Privacy Policy and Terms & Conditions. Mobile numbers and consent are never shared with third parties for marketing.